The City of Aurora is seeking a Strategy & Performance Manager. This position will oversee the development of a performance management system that provides open and transparent government to the stakeholders by measuring and monitoring benchmarks and key business metrics aligned with the strategic plan. This dashboard will guide continuous organizational improvement, mitigate operational risks, identify opportunities to improve the quality of city services, and provide meaningful real-time data and information to decision makers. This position is eligible for a flexible/remote work schedule, but candidates must reside in close proximity to Aurora.
This is a pivotal and crucial position for the City of Aurora as it will drive the strategic efforts of the organization, and will work collaboratively with City leadership, elected officials, and departments to develop core business functions and key strategic priorities with actionable goals. This unique position is a valuable addition to the organization and will manage the organizational roadmap for the City of Aurora to address key challenges, identify opportunities to enhance the delivery of city services, and develop performance measures to be a “best practice” leader in municipal government.
This “community steward” must be deeply committed to the mission of public service and have the political aptitude and business intelligence to make financially and ethically sound decisions ensuring the City’s financial transparency, accountability, and sustainability. This visionary leader must have proven strategic planning, decision making, and problem-solving skills, along with excellent written and verbal communication and listening skills. This highly collaborative leader shall have exceptional interpersonal and analytical skills to bring credibility to this role and have the ability to quickly establish mutual respect and trust with the Mayor & Council, City leadership, and department staff. This strategic-minded individual will be dedicated to the successful delivery and quality of City services across all sectors of the population with an emphasis on customer service excellence and improving organizational efficiencies, service levels, and public engagement.
Candidates should have a bachelor’s degree in Business Administration or Management, Organizational Development, Communications, Public Administration, or a directly related field. An MBA or MPA is preferred. A minimum of 3 years of experience in Strategic Planning and/or Operational Performance or similar duties and responsibilities is required. Possession of one or more of the following certifications is preferred: Techniques of Participation; Facilitation Graphics; Lean 6 Sigma; Strategic Planning Techniques. An equivalent combination of education, training, and experience that demonstrates the required knowledge, skills, and abilities may be considered.